During a Video Chat
If something inappropriate happens during a live video chat, leave the conversation and use the report option when available.
Report a User on RoseChats
If someone breaks the rules, makes you uncomfortable, or behaves in a suspicious or unsafe way, you can report them on RoseChats. Reporting helps our team review harmful behavior and protect the community — and you can block users to prevent further contact.
When to Report Someone
Please report a user if you experience or see:
If you are unsure whether something should be reported, it is usually better to report it and let the team review the situation.
Where You Can Report
In Private Chat
If someone sends harmful messages, suspicious links, threats, harassment, or inappropriate content, report the conversation.
On a User Profile
If a profile looks fake, misleading, underage, abusive, or against the rules, report it from the user’s profile when available.
Through Contact Support
If you cannot report inside the product, contact the RoseChats support team and include as much detail as possible.
What Happens After You Report
- 1
The Report Is Submitted
Your report helps RoseChats understand what happened and which user or content should be reviewed.
- 2
You Can Block the User
Blocking helps prevent further contact. If automatic blocking is available in the product, the reported user may be blocked from contacting you after the report.
- 3
RoseChats Reviews the Situation
Reports may be reviewed by automated systems, human moderators, or both, depending on the case and available evidence.
- 4
Action May Be Taken
If a user breaks the rules, RoseChats may remove content, restrict features, suspend the account, or take other appropriate action.
What to Include in a Support Report
If you contact support manually, please include:
- Your RoseChats account email or username
- The reported user’s username or profile link, if available
- A short description of what happened
- The date and approximate time
- Any screenshots or details that may help review the issue
Do not send sensitive personal information unless it is necessary for the report.
Emergency Situations
RoseChats is not an emergency service. If you believe you or someone else is in immediate danger, contact local emergency services or the appropriate authorities in your area.
Chat with More Control
Report and block tools help you stay in control when meeting people online.